frequently asked questions

To create an account, click My Account on the top menu button, fill the registeration form and then click 'Create Account'.

Click My Account, then click 'Forgot password?'. Enter your email into the field and click 'Send Password Reset Link'. We will then send you an email with a secure link to reset your password. Once you receive the email, click the link and follow the instructions.

Login to your QuiksPrints account for options to change your password, your email and edit any of your stored addresses.

Log into your QuiksPrints account. In the 'My Address Book' section, click 'View All My Addresses'. You will be presented with all your saved addresses. Click 'Edit Address' and when ready, press save.

Crop marks are lines near the edges of an image indicating the area of print to be reproduced. The area outside of these lines may be cut off during guillotining. Crop marks are also known as cutting marks and tick marks.

Wire binding is a form of binding where a continuous series of wire loops are run through punched slots along one side of a booklet.

Typo is short for typographical error, which is a mistake found in the copy.

A watermark is a translucent logo on a sheet of paper. It is created during the manufacturing process, by slightly embossing the page with a dandy roll while the paper is still approximately 90 percent water.

A visual is a preliminary layout which indicates the general design and positioning of elements.

Simplex printing is printing on just one side of a sheet of paper.

Recycled paper is paper made entirely, or in part, from old paper.

A perforation is a line of small dotted holes created by a press or a binding machine, for the purpose of tearing off part of the paper.

C sizes are paper sizes used for envelopes, designed to take ‘A’ sized paper. We offer C4 (324 x 299 mm), C5 (229 x 162mm) and DL (220 x 110mm) sized envelopes.

Dots per inch indicates the resolution of an image. The more dots per inch, the higher the resolution and the better quality the image.

A spot colour is simply a solid colour. The spot colour ink is pre-mixed using a set of base colours to ensure consistency in colour reproduction.

Spot colour printing is where individual colours are printed using a screen plate or pad in a single pass. This is different to process printing, where CMYK inks are layered on four passes, one per colour, to create a vast spectrum of colour.

Offset lithography is a printing process where the inked image is transferred to a rubber blanket layer before coming into contact with the paper, which takes up the inked areas. This process is used for printing longer runs and larger quantities.

A ream is 500 sheets paper.

A proof is a printed or digital sample of work to be checked for errors in text, positioning or quality of colour reproduction.

Saddle stitching is a type of binding where pages are stapled together where they fold at the spine.

Acetate is a transparent plastic film which is placed over printed originals for protection. Unlike a lamination, acetate is a stand-alone sheet.

Digital printing is CMYK printing straight from electronic artwork, without the use of plates. This type of printing is ideal for short runs and fast turnarounds.

Portrait is a page orientation where the height of the artwork is greater than the width. This is the opposite of landscape orientation.

GSM means grams per square meter and is the unit of measurement for paper weights. The higher the number, the thicker or bulkier, the paper will feel. Typically, letterheads are printed on a thinner stock, such as 100gsm or 120gsm, while a business card can range from 300gsm to a weighty 920gsm Triplex stock. Please refer to your extensive guide on GSM paper.

Die Cutting is the process of cutting irregular shapes into paper or a board using a die.


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